KinPet ("we", "us") operates https://kinpet.ai (this marketing website) and https://app.kinpet.ai (the KinPet application). This Privacy Policy explains how we collect, use, and share information when you visit this public website.

If you create an account or use the app, additional privacy terms apply at sign-up and in the app. This policy focuses on kinpet.ai unless we state otherwise.

We may collect the following categories of information when you use this site:

• Usage data — pages viewed, referring URL, approximate location derived from IP, device type, browser, and timestamps
• Contact information — if you email us or submit a form, we receive the details you provide (such as name, email, and message content)
• Cookies and similar technologies — small files or identifiers used for basic functionality, preferences, and analytics (see Cookies below)
• Technical logs — server logs that may include IP address and request metadata for security and troubleshooting

We use website information to:

• Operate, secure, and improve this site and our marketing
• Respond to support requests and communicate with you
• Measure traffic and understand which content is useful
• Detect abuse, fraud, and technical issues
• Comply with legal obligations

Where applicable privacy law requires a legal basis, we rely on: (a) legitimate interests in operating and improving our website and communicating with prospects and users; (b) consent where required for non-essential cookies or marketing communications; and (c) legal obligation where we must retain or disclose information.

We do not sell your personal information. We may share limited website data with service providers who help us host the site, measure analytics, send email, or provide customer support. These providers may process data only on our instructions and under appropriate safeguards.

We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale, subject to applicable law.

Photos, videos, health records, chat history with Kin AI, and other pet-related content are processed in the KinPet application under app privacy terms. We do not use your private pet media to train third-party AI models.

This marketing site does not store your pet profiles or health journal unless you voluntarily send that information to us (for example, in a support email).

We may use cookies and similar technologies to remember preferences and understand site usage. Depending on your region, we will ask for consent before placing non-essential cookies.

You can control cookies through your browser settings. Blocking cookies may affect some site features.

We retain website analytics and contact records for as long as needed for the purposes described above, unless a longer period is required by law. When data is no longer needed, we delete or anonymize it where feasible.

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

We may process information in countries other than where you live. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms for cross-border transfers.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based.

To exercise these rights, contact us at hello@kinpet.ai. You may also lodge a complaint with your local data protection authority.

This website is not directed at children under 16. We do not knowingly collect personal information from children on this marketing site. If you believe a child has provided us information, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through the site or by email where appropriate.

Privacy questions or requests: hello@kinpet.ai.